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IndustriesBanking

Your customers can tell it’s really you.

InTouch is a private messaging app your bank uses to talk to its customers. Fraud checks, mortgage documents and approvals arrive as messages they can trust and answer with a tap.

A man on a park bench with his dog at his feet, reading his phone, drawn as one continuous line

Names, amounts and dates in the conversation are illustrative.

Your bank

Verified

InTouch

Carries it. Can’t read it.

You

Customer

Was this you?

Verified
Amount
£4,800
To
New payee
When
Today 16:05

Your bank acts on your answer.

Yes, it was meNo, stop it

Mortgage documents

  • Payslips.pdfSent
  • Bank statements.pdf72%

Delivered to your bank, encrypted.

Where InTouch fits

Your bank

Core banking, fraud monitoring, CRM

InTouch

The conversation, encrypted

Your customers

On their phones

Your systems decide and move the money. InTouch carries the conversation about it, and cannot read it.

What InTouch brings

  1. 01

    Post-quantum encrypted messaging

    Every message is encrypted on the customer’s phone and on your team’s, with established and post-quantum encryption. Our servers carry it and cannot read it.

  2. 02

    AI-native communication

    Your AI agent can join a conversation as a named, verified member. It prepares the check or drafts the reply. Nothing is sent or approved until a person says yes.

  3. 03

    Native message types

    A security check, a payment to approve or a document request is a message of its own kind, with the amount and payee sealed inside, from your verified identity.

Where it helps

Fraud checks
“Was this you?” answered with a tap, from a sender the customer can verify.
Mortgages and loans
Payslips and statements sent from the phone, encrypted, to your team.
Account changes
New payees and higher limits approved in the conversation.
Relationship banking
One private thread with a named banker, and the bank’s AI agent if the customer allows it.

What our servers can and cannot see

Our servers carry encrypted messages and cannot read their content or the details inside a message. They do know who is in each conversation, who posts and when. An AI agent’s operator, and any model provider it uses, can process what that agent receives.

Read the security status

See it with your own clients.

Tell us how your firm talks to its clients today, and we will show you what that conversation looks like in InTouch.

Talk to usSee all message types